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Getting Started

Here are some quick, actionable tips to get up and running in a few minutes.

What is Drag?

Quick overview about what Drag is for and how to use it. Get an overview of how Drag works, what to expect and how to use it for different use cases.

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How do I install Drag?

Drag has a very simple installation process. Here’s a step-by-step guide to install Drag.

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Does Drag have a mobile app?

Learn here how to use and where to download Drag’s mobile apps for Android and iOS.

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Using Drag in various accounts

Here’s how to enable or disable Drag across different Gmail accounts according to your preferences.

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Introduction to Drag boards

Understand the different boards including how to make use of the different types of Drag boards. Learn what boards are best for you and your team.

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How to create a new board

It’s very easy to create new boards in Drag. Read this step-by-step to learn how.

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Different board types

Learn here about the key differences between the different types of Drag boards.

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Shared Inbox vs Google Groups

The goal of this article is to support you in your decision on what set up to go for.

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Setting up Drag boards

Follow this step-by-step to create and set up a Drag board. From its creation all the way to inviting team members and assigning tags or preferences.

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Replying as a shared inbox

Step-by-step to reply to emails as a shared inbox email address or on behalf of other team members.

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Using shared tags in Gmail

Here’s how to create and use shared tags in Drag shared workspaces inside Gmail.

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Sharing a Drag board

Invite other team members to collaborate on emails, tasks and WhatsApp conversations on Drag boards.

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Understanding Drag cards

Learn about Drag cards, the building blocks of your workflows in Gmail. This video will run you through all features available on the detail view of any Drag card, whether it is an email, task or WhatsApp conversation.

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What’s the “related” tab?

If you are using our merge cards feature, read this article to learn more about how the Related tab.

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What is Drag card view?

We call Drag Card View the view you have when clicking inside a card on a Drag board. Read more about it here.

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How to create a new card

Creating a new task or email cards in Drag is very easy. Here’s a step-by-step for you to start doing it now.

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Default and custom views

Learn about different ways to slice and dice cards on Drag boards, to find relevant information faster. Use the most commonly used default views (eg. assigned to me, unread, etc) or create your own custom views with the combination of filters of your choice.

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What are board views

Board views let you save and quickly access cards that meet a certain set of predefined conditions.

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How to turn the Drag view on/off

If you are already logged into an account in Gmail, Drag automatically creates an optional Drag workspace for that account.

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What is Drag Card view

We call Drag Card View the view you have when clicking inside a card on a Drag board.

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Using custom fields

Customize Drag boards to fit into your specific workflows by creating custom fields and assigning it to Drag cards.

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How to use custom fields

This article explains everything you need to know about how to create, manage and use Custom Fields.

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How to select a board layout

You can chose to view your boards in kanban, list or preview view. This article explains how to select it.

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How to manage columns

You can customize Drag columns in a way that makes sense for you and your team workflows.

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How notifications work

Learn how the different types of notifications work in Drag and stay on top of what is happening across workspaces.

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How notifications work

Drag has 2 different types of real time notifications to bring certain events that happen on workspaces to your attention.

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How the activity log works

The activity log, as the name suggests, log all activity done by any team member on a specific board.

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Mobile app and notifications

Here you can get information about our mobile app and how push notifications work from there.

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Not finding what you are looking for?

Chat with us or send us an email at support@dragapp.com.

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